How quickly a company responds to a crisis has a dramatic impact on their reputation. A strong crisis communication plan will minimize damage and risk and ultimately protect your business. Stephanie reflects on a trending topic in the news about Adidas and how this is a prime example of a business that may need to refresh their crisis communications plan. She also shares seven crucial steps in developing a crisis communication plan.

Too many times organizations don’t think about a crisis communication plan before they need one. Julia Schultz outlines the best way to start creating a crisis plan to best prepare for the unexpected.

Anyone working in business communications has been asked at some point to develop key messages or talking points. The problem is depending on who you ask, you might get a different definition of both. But there is a difference.

There’s no one-size-fits-all approach for responding to national crises or events. We have six tips to help you and your company evaluate whether a response makes sense for your organization.

Reputation capital is often ignored, but with most business and conversation happening in digital spaces, it’s quickly become an asset that requires attention and investment. Information travels at the speed of a keystroke, making or breaking reputations and businesses in mere seconds.

2020 was full of challenges. The Kane team worked incredibly hard and we learned some lessons, but there were plenty of silver linings.

The PR and marketing industries were hit hard during the pandemic, with small businesses suffering most. Kimberly Kane reflects on an unusual year and offers advice on how to keep businesses running smoothly during a crisis.

In partnership with the Public Relations Society of America Southeastern Wisconsin Chapter, Kane presents this practical webinar for businesses and organizations who are feeling vulnerable today without a crisis comms plan in place.

Emotional intelligence is a vital and competitive advantage for leaders in the midst of a crisis. And what could be more of a crisis than the year that is 2020?

We may be getting tired of the phrase, “the new normal.” But it is apparent that the COVID-19 pandemic is reshaping how we do business, where we do business and with whom we do business.

We are collectively getting used to being on camera and revealing our personal abodes for the world (or at least our co-workers) to see. So, how can we be sure that our communication skills are effective when we may or may not be wearing pants?

Leveraging local, national and trade media outlets to share your organization’s message is a powerful way to reach a broader audience quickly. And if you’ve done your homework to prepare for the media interview – researching the reporter, rehearsing your key messages and practicing anticipated reporter questions – then the interview should go well.

a pandemic? How do you find truth when mixed messages and misinformation swirl around you? How do you personally handle the tragedy and deep divisions created by this pandemic? And how do you find stories and report on information other than COVID-19 today?

Katie Rasoul loves working with leaders. She believes awesome leaders build awesome teams. And that making leaders a little more effective will have a positive impact on people and businesses. After several years in HR and talent development leadership roles in the Milwaukee area, Rasoul decided to strike out on her own and launch her own company, Team Awesome Coaching. Her goal: to focus her energy on what she’s most passionate about – helping leaders grow and hone their ability to apply a lense of humanity and belonging to the decisions they make. For Rasoul, it’s not so much about the goals employers pursue, but rather how they do it. In her view, leaders always need to keep in mind the people who work for them.

In this webinar, Kimberly Kane sat down with three Milwaukee business leaders to capture their advice on how businesses can ensure they maintain strong cultures that help attract and retain great talent during and after the current COVID-19 crisis.

The coronavirus pandemic has created a new set of challenges for leaders who face growing responsibilities of supporting the safety of staff, protecting the reputation of the company, and shoring up the viability of operations.

Bonnie Boettcher’s phone started ringing repeatedly around the middle of March. And it hasn’t stopped since.

With Wisconsin governor Tony Evers issuing a “Safer at Home” order, business leaders from all over the Milwaukee region continue to learn as they go when it comes to running their businesses.

There is no rule book for what we are experiencing right now in Milwaukee and around the world. The coronavirus pandemic and the rapid spread of the disease caused by the virus, COVID-19 are unprecedented.

As 2020 kicks off, we’d like to share some of the amazing, results-oriented public relations and marketing work Kane Communications did for our Milwaukee-area clients in 2019. This is just a small taste of all the great work we did on behalf of our clients. Enjoy!